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Jobs in European Union › Customer Onboarding Specialist for Company IncorporationsCustomer Onboarding Specialist for Company Incorporations Flag Theory · Remote - Europe (UTC to UTC+3) · Customer Support
Headquarters: Remote
URL: https://flagtheory.com/
Job Responsibilities
Own the post-sale customer journey for company incorporation services across multiple jurisdictions.
Guide clients through KYC and jurisdiction-specific documentation requirements with clarity and care.
Maintain prompt, clear communication via email and phone; resolve issues and unblock clients quickly.
Coordinate with external vendors to ensure timely, accurate service delivery.
Maintain and update SOPs for all onboarding and incorporation-related workflows.
Identify friction points and implement improvements that enhance client satisfaction and response rates.
Ensure compliance with internal quality checks and jurisdictional regulatory standards.
Requirements / Must Have
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