Global Job Grid — Jobs From Every Corner of the World

Global Job Grid aggregates fresh job listings from around the world — on-site, hybrid, remote, freelance and contract — with country-smart filters, salary insights and a verified community. The interactive grid needs JavaScript enabled in your browser.

While JavaScript is off, the same fresh listings are available in machine-readable form:

M-Kopa: Senior CRM Manager

M-KOPA · Nairobi, KE · Customer Support

Headquarters: Nairobi URL: http://m-kopa.com

Join our expanding Product Growth team! We’re actively recruiting a Senior CRM Manager as we continue to scale at M-KOPA. Most senior growth hires get one channel and one pod for years. This role is built differently: you’ll own two of our core growth pods in your first year, then land where you’ve had the most impact. It’s a fast track to pod leadership, not a support seat. The Impact 💚 You’ll drive the conversion growth that turns customers into long-term, high-value ones, creating financial inclusion for Africa’s traditionally excluded. We’ve already helped over 10 million customers access over $2 billion in credit 🌍 The Opportunity 🏗️ Real ownership from day one. You'll be the one accountable for delivery in Repeat Phones, not shadowing or supporting someone else's plan. 🎒 Two growth motions, one year. You'll take on Digital Lending mid-way through, working directly with one of our strongest performers to understand cash loans end to end, then carry that pod solo for a defined stretch. Few people get this breadth this early. 🧭 A defined path, not indefinite floating. You'll build real expertise in our two conversion pods first, then move into Lifecycle in the second half of next year, reporting to the Lifecycle CRM Lead once you're there. The destination is set. What you bring to it is up to you. 🌍 Work inside a proven CLV engine. M-KOPA has helped more than 10 million customers access over $2 billion in credit. You'll be executing inside systems that already work, not guessing at what might. What You'll Do Phase 1 : Repeat Phones. Take ownership of reactivation and upgrade campaigns in CleverTap, working closely with the Growth Lead

Similar jobs

Jobs at M-KOPA · Customer Support jobs · Jobs in Kenya · Remote jobs · Open the interactive board